Chinese consumers conduct 11 times more mobile payments than their counterparts in the United States, so as we look to the future of digital wallets, China is a natural place to start.
Forecasts for mobile payment adoption in the United States remain flat for now; however, two major brands – WeChat and AliPay – offer a glimpse of what the future may eventually hold for mobile payments in North America.
Digging Through WeChat'S Wallet
WeChat, a platform owned by Tencent, is a force to be reckoned with. It's fast closing in on one billion monthly active users (MAUs), and the average user spends over an hour on the app each day.
WeChat users aren't just unusually chatty – there's actually a high level of utility to the platform that North American apps have yet to match. WeChat's wallet alone is packed with features ranging from mobile payments to ride hailing. Below is a look at just some of the features.
WeChat's wallet is packed with features that are constantly evolving, but here are some current features worth noting:
Payments in the real world
“Scan-and-pay” is widely popular in China, particularly in big cities where it's hard to find a product or a service that cannot be purchased with a mobile device. According to China Channel, over 90% of Chinese consumers have adopted WeChat as a method of payment in offline purchases. That compares with a 32% adoption rate for debit and credit cards.
Red Packets
WeChat has seen tremendous growth of its wallet by capitalizing on China's tradition of gifting cash-filled red envelopes (known as hongbao). In fact, the volume of digital red packets sent has skyrocketed from 16 million to 14.2 billion in only three years.
Digital Tip Jar
WeChat also offers a glimpse at a new avenue for content creators to monetize their hard work online. WeChat's Tip Jar feature allows users to send micro-payments to writers, musicians, artists, and more.
